This is the cookies policy of SJ Helpline Services which applies to the Website. This cookies policy should be read alongside the terms and conditions and privacy policy.

The Website uses cookies. Cookies are small files stored on your computer’s hard drive which are used to collect your personal information. You may choose to refuse cookies but, if you do so, some of the functionality of the Website or Online Courses may no longer be available to you.

We use cookies to enhance your experience of SJ Helpline Services Training, Comms and Knowledge Hubs and to better understand how people use the Website. This may also include cookies from third party social media websites. By visiting the Website without changing your settings, we’ll assume that you are happy to receive all cookies, but you can change your cookies settings at any time by following the instructions below.

The cookies used are to improve the Website and do not contain any personal information that would allow us to identify you (such as your name or other contact details), although the cookies do allow us to distinguish you from other users of the Website. They enable us to identify repeat visitors, and the type of content and sites which a Registrant visits, the length of time spent at any particular area of the Website and the specific functionalities that registrants choose to use. This helps us to provide you with a good experience when your browse the website and helps us to improve the content and accessibility of the website.

The Website may display video content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a Visitor or Learner and save your preferences. Flash cookies are stored on your device in much the same way as usual cookies, but your browser manages them differently. If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings. Please bear in mind, though, that if you disable Flash cookies for the Website you may be unable to access certain elements of the Website and Online Courses and Content.

You have the right to accept or stop cookies from being stored on your device at any time by modifying the settings in your web browser to reflect your cookie preferences. Please refer to your browser instructions or the “Help” function within your browser to show you how. Alternatively you may wish to use an online tool to help you opt out of the collection and use of information by visiting www.aboutads.info/choices/.

Please note that you may not be able to use all the interactive features of the Website and/or Online Courses and Content if cookies are disabled.